PANASONIC BATTERIES GUARANTEE
If you're not completely satisfied with a Panasonic Batteries product, contact guarantee.batteries@eu.panasonic.com.

All Panasonic Batteries are guaranteed against defects in material and workmanship. Should any device be damaged by these batteries due to such defect, Panasonic Batteries will repair or replace it (at Panasonic Batteries' discretion) if it is sent with the batteries,
postage prepaid to:

Panasonic Energy Europe
Brusselsesteenweg 502
1731 Zellik, Belgium
Tel.: +32 2 481 11 70
Fax: +32 2 466 76 49

Panasonic Batteries claims the right to investigate each complaint. In order to make a detailed technical analysis about the exact reason of the failure, the batteries and the damaged appliance will be subjected to several test procedures.
In case this technical analysis proves the failure caused by Panasonic batteries, Panasonic Energy Europe commits itself to repair or replace the appliance. In all other cases repair or replacement is excluded (human mistake, defect of the appliance,...).
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