Frequently Asked Questions

Following Q&A will teach you everything you wanted to know about batteries and how to optimize the usage.

A hot battery could have several causes: from wrong storage to short circuiting. Some warmth is okay but keep an eye out for unusual heat.
In case of skin contact there is a chance of chemical burns. Use clear tepid water for at least 15 minutes on exposed skin. Consult a physician in case of irritation, injury or pain. In case of contact with the eye, do not rub the eyes, but flush with clear tepid water for at least 30 minutes and consult a medical professional immediately.
Battery leakage can be caused by various problems. Read on to learn more.
Replace all batteries at the same time. Do not mix old and new batteries. Use batteries from the same brand, type and expiry date too.
Always insert batteries with the poles in the correct direction. Not doing so will lead to a short circuit.
Turn off the device and remove the battery immediately. Remove the remaining leakage using a cotton swab. Avoid skin contact at all times.
Due to chemical reactions inside most batteries, the stored charge of the batteries is reduced little by little. This phenomenon is called self-discharge.
Batteries will become unfit to use after they’ve been in the water. Usually however, a battery won’t leak inside the washing machine thanks to the safety valve - so chances of your textile being affected are minimal.
This should be avoided at any time. When the battery has been in a washing machine, it is no longer fit to use. Please dispose of this battery.
Yes. All batteries have an expiration date, beyond which their performance decreases.

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