Frequently Asked Questions

Following Q&A will teach you everything you wanted to know about batteries and how to optimize the usage.
Batteries are classified according to IEC classification standards: LR03 is equal to AAA, but in another standard.
The capacity of batteries is indicated as XXXX mAh (milliampere/hour). If you insert this battery into an appliance which consumes 100 milliampere current continuously, the operating time of the appliance will be around 20 hours mathematically.
As new energy flows into your battery, some heat is perfectly fine. If you notice the battery or charger becomes too hot to touch, cease the charging process immediately.
A hot battery could have several causes: from wrong storage to short circuiting. Some warmth is okay but keep an eye out for unusual heat.
There are some best cases to keep stored batteries in best shape: store them in their original packaging, never mix up different batteries and store them at room temperature or in a cool environment.
You’re always allowed to board the plane with your hearing aid batteries in the device. For regulations on bringing spare hearing aid batteries, please consider contacting your airline.
No. Condensation could cause damage to your batteries. Avoid putting batteries under extreme temperatures at all times.
The revised RoHS (Reduction of Hazardous Substances) Directive 2011/65/EU...
In case of skin contact there is a chance of chemical burns. Use clear tepid water for at least 15 minutes on exposed skin. Consult a physician in case of irritation, injury or pain. In case of contact with the eye, do not rub the eyes, but flush with clear tepid water for at least 30 minutes and consult a medical professional immediately.
This is a vibration noise which occurs when electric current flows through a transformer or a winding wire inside a component part. However, the charger may still be used without any concern as there is no need to worry from a safety point of view.

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