Frequently Asked Questions

Following Q&A will teach you everything you wanted to know about batteries and how to optimize the usage.
A battery is a chemical product which produces electricity by chemical reactions at its inside. These reactions and its inside materials do deteriorate over time. If you start using it within that period, the battery will operate normally and maintain the specified performance.
A hot battery could have several causes: from wrong storage to short circuiting. Some warmth is okay but keep an eye out for unusual heat.
The capacity of batteries is indicated as XXXX mAh (milliampere/hour). If you insert this battery into an appliance which consumes 100 milliampere current continuously, the operating time of the appliance will be around 20 hours mathematically.
This is a vibration noise which occurs when electric current flows through a transformer or a winding wire inside a component part. However, the charger may still be used without any concern as there is no need to worry from a safety point of view.
Avoid contact with the substance at all times. Place the batteries into a plastic bag before recycling them. Clean out the battery holder with a dry cotton swab. In case of contact, wash your hands thoroughly with soap and water.
Mixed use or leaving the battery in the appliance can cause battery leakage.
Cycle life is the number of times the rechargeable battery can be recharged.
Battery leakage is caused by forcefully discharging, short-circuiting, or the safety valve releasing excess gas from inside the cell.
Batteries will become unfit to use after they’ve been in the water. Usually however, a battery won’t leak inside the washing machine thanks to the safety valve - so chances of your textile being affected are minimal.
If service time has reduced to half of its initial capacity or if charging time never seems to complete, it’s probably time to replace the battery.