Frequently Asked Questions

Following Q&A will teach you everything you wanted to know about batteries and how to optimize the usage.
Never charge Ni-MH batteries with a Ni-Cd charger. There are significant differences in charging conditions between those two types of batteries.
In case of skin contact there is a chance of chemical burns. Use clear tepid water for at least 15 minutes on exposed skin. Consult a physician in case of irritation, injury or pain. In case of contact with the eye, do not rub the eyes, but flush with clear tepid water for at least 30 minutes and consult a medical professional immediately.
Make sure you measure the correct way: connect the poles to their corresponding measuring ends.
If service time has reduced to half of its initial capacity or if charging time never seems to complete, it’s probably time to replace the battery.
No. Condensation could cause damage to your batteries. Avoid putting batteries under extreme temperatures at all times.
Batteries are classified according to IEC classification standards: LR03 is equal to AAA, but in another standard.
Always insert batteries with the poles in the correct direction. Not doing so will lead to a short circuit.
You’re always allowed to board the plane with your hearing aid batteries in the device. For regulations on bringing spare hearing aid batteries, please consider contacting your airline.
The capacity of batteries is indicated as XXXX mAh (milliampere/hour). If you insert this battery into an appliance which consumes 100 milliampere current continuously, the operating time of the appliance will be around 20 hours mathematically.
As new energy flows into your battery, some heat is perfectly fine. If you notice the battery or charger becomes too hot to touch, cease the charging process immediately.

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