Frequently Asked Questions

Following Q&A will teach you everything you wanted to know about batteries and how to optimize the usage.
Change the batteries as soon as the device starts malfunctioning. Remove the batteries if you plan on not using the device for a longer period of time.
No. However commonplace they may be, they’re still made up of chemicals that can potentially harm the environment (and the user) if they’re handled incorrectly.
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Turn off the device and remove the battery immediately. Remove the remaining leakage using a cotton swab. Avoid skin contact at all times.
It is not recommended as this could lead to over-discharging the batteries, which is one of the main causes of shortening the service life of your batteries.
While most batteries will still work in extreme temperatures (albeit with shorter lifespans), Panasonic EVOLTA NEO is your best choice for extreme cold or warm weather.
Please store your batteries in dry conditions, and avoid high temperatures and direct sunlight.
Panasonic hearing aid batteries are extremely safe. Unless they’re put under extreme circumstances, temperatures or pressure, they provide a very safe power source for your hearing aids.
In appliances without a charging function, yes. In appliances that do have a charging function, be sure to check whether the function was specifically designed for Ni-MH. If not, it’s best not to use Ni-MH batteries.
No. Do not use batteries in water or in vacuum conditions - this will cause them to rust and short-circuit.

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