Frequently Asked Questions

Following Q&A will teach you everything you wanted to know about batteries and how to optimize the usage.
Panasonic zinc air batteries have been specifically designed for hearing aids, other batteries may not perform as well.
Because there is a slight difference between manufacturers. Always use the previously used type of batteries which did fit in the compartment in case the batteries do not fit.
Never throw batteries in the trash. All batteries, including Panasonic hearing aid batteries, can and should be recycled.
A decreased operating time could indicate that your rechargeable batteries need replacing, depending on the circumstances.
Use batteries for their right purpose: insert them correctly, replace them when empty and store them dry and at room temperature.
Immediately head to the nearest emergency room. Avoid drinking or eating before a doctor has provided a decent diagnosis.
You can download the manuals of our chargers on our website.
Replace your battery as soon as your hearing aid no longer functions properly. If this happens unusually soon, consider checking if contact between the battery and the terminals inside is faulty.
Find out more about our partnerschip with Cirque du Soleil on our blog.
Any minor difference in the batteries will cause either batteries to overcompensate and to deplete faster.

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