Frequently Asked Questions

Following Q&A will teach you everything you wanted to know about batteries and how to optimize the usage.
The capacity of batteries is indicated as XXXX mAh (milliampere/hour). If you insert this battery into an appliance which consumes 100 milliampere current continuously, the operating time of the appliance will be around 20 hours mathematically.
You’re always allowed to board the plane with your hearing aid batteries in the device. For regulations on bringing spare hearing aid batteries, please consider contacting your airline.
No. Condensation could cause damage to your batteries. Avoid putting batteries under extreme temperatures at all times.
Batteries will become unfit to use after they’ve been in the water. Usually however, a battery won’t leak inside the washing machine thanks to the safety valve - so chances of your textile being affected are minimal.
As new energy flows into your battery, some heat is perfectly fine. If you notice the battery or charger becomes too hot to touch, cease the charging process immediately.
Make sure you measure the correct way: connect the poles to their corresponding measuring ends.
Avoid contact with the substance at all times. Place the batteries into a plastic bag before recycling them. Clean out the battery holder with a dry cotton swab. In case of contact, wash your hands thoroughly with soap and water.
Battery leakage is caused by forcefully discharging, short-circuiting, or the safety valve releasing excess gas from inside the cell.
If service time has reduced to half of its initial capacity or if charging time never seems to complete, it’s probably time to replace the battery.
A hot battery could have several causes: from wrong storage to short circuiting. Some warmth is okay but keep an eye out for unusual heat.

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