Frequently Asked Questions

Following Q&A will teach you everything you wanted to know about batteries and how to optimize the usage.
Empty batteries should always be recycled. You can bring your batteries to a recycling point near you, free of charge.
Replace your battery as soon as your hearing aid no longer functions properly. If this happens unusually soon, consider checking if contact between the battery and the terminals inside is faulty.
Immediately head to the nearest emergency room. Avoid drinking or eating before a doctor has provided a decent diagnosis.
Zinc carbon batteries are more commonly used in low-drain devices, whereas the Panasonic alkaline range spans the entire appliance spectrum: from low- to high-drain.
Coin batteries have a low voltage (1.5 V) and a diameter less than 12 mm to prevent any serious accident. Also, packaging has been designed specifically to prevent accidental ingestion. Panasonic coin batteries are thus relatively safe and serious accidents are very uncommon.
It is not recommended as this could lead to over-discharging the batteries, which is one of the main causes of shortening the service life of your batteries.
Never throw batteries in the trash. All batteries, including Panasonic hearing aid batteries, can and should be recycled.
As zinc air hearing aid batteries operate differently than other batteries they have different characteristics. In winter, rooms may be drier, warmer or badly ventilated. These effects can disturb the performance of your batteries.
Yes, the batteries' weight does change during usage.
Panasonic hearing aid batteries, or zinc air batteries, react with air. As soon as you pull off the seal, the battery will be able to release energy. Be sure to let the battery breathe for a few minutes before inserting it into your device.

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