Frequently Asked Questions

Following Q&A will teach you everything you wanted to know about batteries and how to optimize the usage.
Polarity reversal may happen when more than two batteries are connected in series and used until the last moment of discharge.
Use batteries for their right purpose: insert them correctly, replace them when empty and store them dry and at room temperature.
Panasonic hearing aid batteries contain zinc, which reacts with air. They do not contain lithium.
Panasonic EVOLTA NEO is your best choice for high-drain devices. Thanks to more precise manufacturing, increased density and silver compounds, the battery will greatly outperform other batteries.
Yes, Ni-MH rechargeable batteries can be used for (torch) lights with a wire filament.
Always remove batteries from devices you don’t use for longer periods, from devices connected to AC power and when batteries are empty.
You can download the manuals of our chargers on our website.
A decreased operating time could indicate that your rechargeable batteries need replacing, depending on the circumstances.
Battery performance greatly depends on the device and on the conditions.
Always remove the tab a few minutes prior to installing it into your hearing aid. This allows the battery chemicals to activate.