Frequently Asked Questions

Following Q&A will teach you everything you wanted to know about batteries and how to optimize the usage.
Mixed use or leaving the battery in the appliance can cause battery leakage.
Never try to charge Panasonic lithium coin batteries, as they cannot be recharged.
You’re always allowed to board the plane with your hearing aid batteries in the device. For regulations on bringing spare hearing aid batteries, please consider contacting your airline.
There can be several reasons why the appliance doesn't work. The battery can be wrongly inserted in the battery compartment, there can be a bad connection between the battery and the compartment connection terminal or it is possible the appliance does not work properly.
The memory effect is an occasional defect, which occurs in Ni-Cd and Ni-MH rechargeable batteries, where the maximum battery voltage decreases even though the original power of the battery remains the same.
Turn off the device and remove the battery immediately. Remove the remaining leakage using a cotton swab. Avoid skin contact at all times.
Batteries in smart keys usually last between 1 to 2 years. Unusually short battery life may be caused by electromagnetic interference. Avoid keeping your smart key near other electronic devices such as phones, laptops and other screens.
Always remove the tab a few minutes prior to installing it into your hearing aid. This allows the battery chemicals to activate.
The main difference between a zinc battery and an alkaline battery is the type of electrolyte used in both batteries. Because of the composition, an alkaline battery delivers more energy than a zinc battery. Both batteries should thus be used in different appliances.
Do not throw batteries in the trash. You can recycle every battery type you use - even unusable rechargeable batteries. Recycling points and regulations are different in every country.

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