Frequently Asked Questions

Following Q&A will teach you everything you wanted to know about batteries and how to optimize the usage.
It is not recommended as this could lead to over-discharging the batteries, which is one of the main causes of shortening the service life of your batteries.
While most batteries will still work in extreme temperatures (albeit with shorter lifespans), Panasonic EVOLTA NEO is your best choice for extreme cold or warm weather.
Panasonic zinc air batteries have been specifically designed for hearing aids, other batteries may not perform as well.
Whereas some heat is normal, unusually hot batteries could be caused by over-discharging or short-circuiting. In such case, remove them from the device immediately.
There are different types of Panasonic alkaline batteries, each with their own specialty.
Because there is a slight difference between manufacturers. Always use the previously used type of batteries which did fit in the compartment in case the batteries do not fit.
Never mix batteries. Mixing batteries causes an imbalance in the energy flow. Some batteries will overcompensate this by discharging faster than usual - greatly reducing their lifespan.
Immediately head to the nearest emergency room. Avoid drinking or eating before a doctor has provided a decent diagnosis.
Yes, Ni-MH rechargeable batteries can be used for (torch) lights with a wire filament.
Panasonic hearing aid batteries are extremely safe. Unless they’re put under extreme circumstances, temperatures or pressure, they provide a very safe power source for your hearing aids.

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