Frequently Asked Questions

Following Q&A will teach you everything you wanted to know about batteries and how to optimize the usage.
Turn off the device and remove the battery immediately. Remove the remaining leakage using a cotton swab. Avoid skin contact at all times.
Perhaps you are using a different battery type. Zinc carbon will perform otherwise compared to alkaline, for example.
You’re always allowed to board the plane with your hearing aid batteries in the device. For regulations on bringing spare hearing aid batteries, please consider contacting your airline.
Assuming your device isn’t faulty, causes may lie in either improper contact with the terminal or in the batteries themselves.
Typically for an alkaline battery is a gradually decreasing voltage when it discharges, which means that for some appliances, which need a high base voltage to operate, the appliance stops working even while the battery has still a bit of energy left.
For best performance, always try to keep the battery’s energy level above 30% of its total capacity. Also: always use batteries of the same type and expiry date together.
Never try to charge Panasonic lithium coin batteries, as they cannot be recharged.
Polarity reversal may happen when more than two batteries are connected in series and used until the last moment of discharge.
No. However commonplace they may be, they’re still made up of chemicals that can potentially harm the environment (and the user) if they’re handled incorrectly.
Yes, Ni-MH rechargeable batteries can be used for (torch) lights with a wire filament.

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