Frequently Asked Questions

Following Q&A will teach you everything you wanted to know about batteries and how to optimize the usage.
They do. We guarantuee performance for up to three years after production. After this we cannot guarantee the battery will perform as well as it’s supposed to.
When replacing a coin battery, make sure you do the following: insert it the correct way, with plus and minus poles touching the right terminals; use the right coin battery size; avoid dirt or any other substances obstructing proper contact; carefully insert the coin, not putting stress on it as you’re closing up the holder.
Battery lifespan greatly depends on the device and on the conditions.
No. However commonplace they may be, they’re still made up of chemicals that can potentially harm the environment (and the user) if they’re handled incorrectly.
Turn off the device and remove the battery immediately. Remove the remaining leakage using a cotton swab. Avoid skin contact at all times.
When inserting a battery, make sure you do the following: insert it the correct way, with plus and minus poles touching the right terminals; use the right coin battery size; avoid dirt or any other substances obstructing proper contact; carefully insert it, not putting stress on it as you’re closing up the holder. Makes sure it makes contact with the terminals.
Change the batteries as soon as the device starts malfunctioning. Remove the batteries if you plan on not using the device for a longer period of time.
Assuming your device isn’t faulty, causes may lie in either improper contact with the terminal or in the batteries themselves.
Never mix batteries. Mixing batteries causes an imbalance in the energy flow. Some batteries will overcompensate this by discharging faster than usual - greatly reducing their lifespan.
Whereas some heat is normal, unusually hot batteries could be caused by over-discharging or short-circuiting. In such case, remove them from the device immediately.

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