Frequently Asked Questions

Following Q&A will teach you everything you wanted to know about batteries and how to optimize the usage.
Find out more about our partnerschip with Cirque du Soleil on our blog.
Because there is a slight difference between manufacturers. Always use the previously used type of batteries which did fit in the compartment in case the batteries do not fit.
Immediately head to the nearest emergency room. Avoid drinking or eating before a doctor has provided a decent diagnosis.
Replace your battery as soon as your hearing aid no longer functions properly. If this happens unusually soon, consider checking if contact between the battery and the terminals inside is faulty.
Panasonic zinc air batteries have been specifically designed for hearing aids, other batteries may not perform as well.
Perhaps you are using a different battery type. Zinc carbon will perform otherwise compared to alkaline, for example.
Zinc carbon batteries are more commonly used in low-drain devices, whereas the Panasonic alkaline range spans the entire appliance spectrum: from low- to high-drain.
Battery lifespan greatly depends on the device and on the conditions.
When inserting a battery, make sure you do the following: insert it the correct way, with plus and minus poles touching the right terminals; use the right coin battery size; avoid dirt or any other substances obstructing proper contact; carefully insert it, not putting stress on it as you’re closing up the holder. Makes sure it makes contact with the terminals.
No. All Panasonic rechargeable batteries come pre-charged. However, due to changes in conditions and temperature during transportation, some discharge may have occurred - meaning the battery may not be at full capacity when you take them out of the package.

Pages