Frequently Asked Questions

Following Q&A will teach you everything you wanted to know about batteries and how to optimize the usage.

Battery leakage is caused by forcefully discharging, short-circuiting, or the safety valve releasing excess gas from inside the cell.
Turn off the device and remove the battery immediately. Remove the remaining leakage using a cotton swab. Avoid skin contact at all times.
Don’t charge an alkaline or zinc-carbon battery, they are not designed to be charged.
Mixing batteries causes an imbalance in the energy flow. Some batteries will overcompensate this by discharging faster than usual - greatly reducing their lifespan.
Expiry date indicates how long the battery will function properly according to industry standards.
Avoid contact with the substance at all times. Place the batteries into a plastic bag before recycling them. Clean out the battery holder with a dry cotton swab. In case of contact, wash your hands thoroughly with soap and water.
You can download the manuals of our chargers on our website.
The capacity of batteries is indicated as XXXX mAh (milliampere/hour). If you insert this battery into an appliance which consumes 100 milliampere current continuously, the operating time of the appliance will be around 20 hours mathematically.
This is a guarantee that no mercury is added during production.
Perhaps you are using a different battery type. Zinc carbon will perform otherwise compared to alkaline, for example.