Frequently Asked Questions

Following Q&A will teach you everything you wanted to know about batteries and how to optimize the usage.
When inserting a battery, make sure you do the following: insert it the correct way, with plus and minus poles touching the right terminals; use the right coin battery size; avoid dirt or any other substances obstructing proper contact; carefully insert it, not putting stress on it as you’re closing up the holder. Makes sure it makes contact with the terminals.
Never apply heat to batteries. Keep them away from any heat sources like heaters, candles, stoves and fires. Exposing them to too much heat could cause them to tear, leak or even explode.
Always remove the tab a few minutes prior to installing it into your hearing aid. This allows the battery chemicals to activate.
A decreased operating time could indicate that your rechargeable batteries need replacing, depending on the circumstances.
Any minor difference in the batteries will cause either batteries to overcompensate and to deplete faster.
No. All Panasonic rechargeable batteries come pre-charged. However, due to changes in conditions and temperature during transportation, some discharge may have occurred - meaning the battery may not be at full capacity when you take them out of the package.
Battery performance greatly depends on the device and on the conditions.
Panasonic zinc air batteries have been specifically designed for hearing aids, other batteries may not perform as well.
It is not recommended as this could lead to over-discharging the batteries, which is one of the main causes of shortening the service life of your batteries.
Use batteries for their right purpose: insert them correctly, replace them when empty and store them dry and at room temperature.

Pages