Frequently Asked Questions

Following Q&A will teach you everything you wanted to know about batteries and how to optimize the usage.
Once a seal is peeled off, the battery starts ‘breathing’ and therefore gives of energy, even if it’s not used in a hearing aid. The battery therefore won’t last until the expiry date if the seal is removed.
No. All Panasonic rechargeable batteries come pre-charged. However, due to changes in conditions and temperature during transportation, some discharge may have occurred - meaning the battery may not be at full capacity when you take them out of the package.
Battery leakage is caused by forcefully discharging, short-circuiting, or the safety valve releasing excess gas from inside the cell.
Never apply heat to batteries. Keep them away from any heat sources like heaters, candles, stoves and fires. Exposing them to too much heat could cause them to tear, leak or even explode.
Never try to charge Panasonic lithium coin batteries, as they cannot be recharged.
Yes. All batteries have an expiration date, beyond which their performance decreases.
There are some best cases to keep stored batteries in best shape: store them in their original packaging, never mix up different batteries and store them at room temperature or in a cool environment.
The smart charge function on chargers checks the charging conditions of the batteries, the temperatures of both the batteries and the charger, etc. This allows the charger to individually charge each battery under the best conditions. This function shortens the charging time by 5% compared to the chargers without such function.
The ideal temperature for our primary batteries is between 5°C up to 45°C. 
Do not throw batteries in the trash. You can recycle every battery type you use - even unusable rechargeable batteries. Recycling points and regulations are different in every country.

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