Frequently Asked Questions

Following Q&A will teach you everything you wanted to know about batteries and how to optimize the usage.

Panasonic hearing aid batteries are extremely safe. Unless they’re put under extreme circumstances, temperatures or pressure, they provide a very safe power source for your hearing aids.
Empty batteries should always be recycled. You can bring your batteries to a recycling point near you, free of charge.
Do not throw batteries in the trash. You can recycle every battery type you use - even unusable rechargeable batteries. Recycling points and regulations are different in every country.
As new energy flows into your battery, some heat is perfectly fine. If you notice the battery or charger becomes too hot to touch, cease the charging process immediately.
Lithium batteries can give off a strong energy surge after a long period of low discharge, making them ideal for fire alarms.
Use batteries for their right purpose: insert them correctly, replace them when empty and store them dry and at room temperature.
Replace your battery as soon as your hearing aid no longer functions properly. If this happens unusually soon, consider checking if contact between the battery and the terminals inside is faulty.
Zinc air battery are different from other batteries. They do not contain active materials in their positive electrode. This type of battery reacts with air - so it’s important to remove the tag before inserting the battery into your device. They provide a current of 1.4V if used correctly.
This is a vibration noise which occurs when electric current flows through a transformer or a winding wire inside a component part. However, the charger may still be used without any concern as there is no need to worry from a safety point of view.
There can be several reasons why the appliance doesn't work. The battery can be wrongly inserted in the battery compartment, there can be a bad connection between the battery and the compartment connection terminal or it is possible the appliance does not work properly.

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