Frequently Asked Questions

Following Q&A will teach you everything you wanted to know about batteries and how to optimize the usage.

Panasonic hearing aid batteries, or zinc air batteries, need air to work. As soon as you pull off the seal, air will flow into the battery, making it able to release energy. Be sure to let the battery breathe for a few minutes before inserting it into your device.
Never try to charge Panasonic lithium coin batteries, as they cannot be recharged.
Use batteries for their right purpose: insert them correctly, replace them when empty and store them dry and at room temperature.
Always insert batteries with the poles in the correct direction. Not doing so will lead to a short circuit.
Panasonic zinc air batteries have been specifically designed for hearing aids, other batteries may not perform as well.
No. However commonplace they may be, they’re still made up of chemicals that can potentially harm the environment (and the user) if they’re handled incorrectly.
You can download the manuals of our chargers on our website.
No. All Panasonic rechargeable batteries come pre-charged. However, due to changes in conditions and temperature during transportation, some discharge may have occurred - meaning the battery may not be at full capacity when you take them out of the package.
Batteries are best stored at room temperature. Extreme heat or cold can significantly reduce battery life.

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