Frequently Asked Questions

Following Q&A will teach you everything you wanted to know about batteries and how to optimize the usage.
Each battery has specific characteristics, depending on their chemical composition. Zinc carbon is a cheap battery for basic low-drain devices. Alkaline deliver good, dependable power (usable for any type of device, depending on the alkaline type). Lithium technology is a stable technology for smaller, yet demanding appliances. Zinc Air provide long-lasting, continual power.
The memory effect is an occasional defect, which occurs in Ni-Cd and Ni-MH rechargeable batteries, where the maximum battery voltage decreases even though the original power of the battery remains the same.
Panasonic strongly advocates not attempting to charge primary batteries such as alkaline, zinc carbon, or lithium, using Ni-MH chargers. Alkaline batteries are not designed for recharging, and doing so could cause leakage and in the worst case lead to the batteries exploding.
Panasonic hearing aid batteries, or zinc air batteries, react with air. As soon as you pull off the seal, the battery will be able to release energy. Be sure to let the battery breathe for a few minutes before inserting it into your device.
Coin batteries have a low voltage (1.5 V) and a diameter less than 12 mm to prevent any serious accident. Also, packaging has been designed specifically to prevent accidental ingestion. Panasonic coin batteries are thus relatively safe and serious accidents are very uncommon.
Zinc carbon batteries are more commonly used in low-drain devices, whereas the Panasonic alkaline range spans the entire appliance spectrum: from low- to high-drain.
Operating times may vary depending on the conditions in which you use your hearing aid. The most common cause is not letting it breathe after you take off the seal. Ensure at least 60 seconds of air flow before inserting it into the hearing aid.
Never apply heat to batteries. Keep them away from any heat sources like heaters, candles, stoves and fires. Exposing them to too much heat could cause them to tear, leak or even explode.
For best performance, always try to keep the battery’s energy level above 30% of its total capacity. Also: always use batteries of the same type and expiry date together.