Frequently Asked Questions

Following Q&A will teach you everything you wanted to know about batteries and how to optimize the usage.
Empty batteries should always be recycled. You can bring your batteries to a recycling point near you, free of charge.
When inserting a battery, make sure you do the following: insert it the correct way, with plus and minus poles touching the right terminals; use the right coin battery size; avoid dirt or any other substances obstructing proper contact; carefully insert it, not putting stress on it as you’re closing up the holder. Makes sure it makes contact with the terminals.
Never charge Ni-MH batteries with a Ni-Cd charger. There are significant differences in charging conditions between those two types of batteries.
They do. We guarantuee performance for up to three years after production. After this we cannot guarantee the battery will perform as well as it’s supposed to.
Panasonic EVOLTA NEO is your best choice for high-drain devices. Thanks to more precise manufacturing, increased density and silver compounds, the battery will greatly outperform other batteries.
Coin batteries have a low voltage (1.5 V) and a diameter less than 12 mm to prevent any serious accident. Also, packaging has been designed specifically to prevent accidental ingestion. Panasonic coin batteries are thus relatively safe and serious accidents are very uncommon.
Panasonic zinc air batteries have been specifically designed for hearing aids, other batteries may not perform as well.
Whereas some heat is normal, unusually hot batteries could be caused by over-discharging or short-circuiting. In such case, remove them from the device immediately.
Yes, Ni-MH rechargeable batteries can be used for (torch) lights with a wire filament.