Frequently Asked Questions

Following Q&A will teach you everything you wanted to know about batteries and how to optimize the usage.

You’re always allowed to board the plane with your hearing aid batteries in the device. For regulations on bringing spare hearing aid batteries, please consider contacting your airline.
Each battery has specific characteristics, depending on their chemical composition. Zinc carbon is a cheap battery for basic low-drain devices. Alkaline deliver good, dependable power (usable for any type of device, depending on the alkaline type). Lithium technology is a stable technology for smaller, yet demanding appliances. Zinc Air provide long-lasting, continual power.
When inserting a battery, make sure you do the following: insert it the correct way, with plus and minus poles touching the right terminals; use the right coin battery size; avoid dirt or any other substances obstructing proper contact; carefully insert it, not putting stress on it as you’re closing up the holder. Makes sure it makes contact with the terminals.
No. However commonplace they may be, they’re still made up of chemicals that can potentially harm the environment (and the user) if they’re handled incorrectly.
Panasonic EVOLTA NEO is your best choice for high-drain devices. Thanks to more precise manufacturing, increased density and silver compounds, the battery will greatly outperform other batteries.
Please seek medical attention immediately. While serious accidents are relatively uncommon, swallowing a coin battery may still cause burns or breathing difficulties.
In appliances without a charging function, yes. In appliances that do have a charging function, be sure to check whether the function was specifically designed for Ni-MH. If not, it’s best not to use Ni-MH batteries.
No. Do not use batteries in water or in vacuum conditions - this will cause them to rust and short-circuit.
Find out more about our partnerschip with Cirque du Soleil on our blog.
Battery lifespan greatly depends on the device and on the conditions.

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